Customer Service

Lewis Stores offers customers friendly service by well-informed friendly salespeople. If you have any questions, compliments or complaints, please let one of our experienced service agents help you. You can contact us in any one of the following ways:

  1. Call our toll-free customer service number: 0800 228 444.
  2. E-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.
  3. Complete and submit the following Customer Support Form:

If you have a problem or question for Lewis Stores, please fill in the form below and press Submit.

Customer Support Form

Your Account Details
Your Contact Details
Please tick one of the boxes below if you have a question about your account:
Change of address, cancellation requests, credit application denied, credit enquiry
Disputes and enquiries – arrears, balance, cancellation, exchange, clearance of interest, contract
Credit Bureau or legal enquiries, administration, disputes
Or tick one of these boxes:
Merchandise – advertised goods not available, faulty, damaged, non-delivery
Services – promo offers not honoured, good or bad staff conduct, free gifts, auto messaging
General – mailing queries, other