Customer Service

Lewis Stores offers customers friendly service by well-informed friendly salespeople. If you have any questions, compliments or complaints, please let one of our experienced service agents help you. You can contact us in any one of the following ways:

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Customer Protection Insurance

Buying new furniture for your home is exciting and a big financial decision. At Lewis you can buy with complete peace of mind, as we offer you a range of insurance options that will protect not only you, but your new furniture or appliance too.

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Delivery Information

We know how eager you are to take your product home, so we commit to deliver within 24 hours, to deliver to you on the same day you make your purchase.

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Product Gaurentee

When you buy at Lewis, you buy the best. All our products are of the highest quality and everything you buy at Lewis, whether it's a bedroom suite or a microwave, carries a guarantee specific to the product.

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Lewis Family Club

Family Club benefits

Are you ready for life to get a whole lot more exciting? Family Club is just what you've been waiting for. With over R4 000 000 worth of prizes and giveaways every year, all you have to do is join Family Club to start winning.

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Payment Options

When you buy something from us, we want you to be completely comfortable with your purchase, and understand the terms.

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